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A device that does not pass the physical inspection list cannot be upgraded, however, you can keep the device and get the new device, and an additional charge will be added for the upgrade in this case.

Sure no problem, you simply pay the additional associated fees for the new device at the time of upgrade, and your new monthly installments will be as per your selected device.

No, the upgrade can be from one Samsung generation to the next, and since the Samsung S9 / S9+ are from the same generation so there is no upgrade between them.

In that case, you can either finish up your Samsung contract or terminate your contract and pay the associated termination fees.

Customer will be able to make and receive calls within GCC, while roaming in GCC until the validity is expired.

Customer will be able to make and receive calls within GCC, while roaming in GCC until the validity is expired.

Data roaming access (only) will be blocked automatically, any voice usage will be charged with normal roaming rates. Customer will be notified via SMS and will have an option to either unblock data and being charged as normal roaming rates, or subscribe to a new roaming add-on.

Data roaming access (only) will be blocked automatically, any voice usage will be charged with normal roaming rates. Customer will be notified via SMS and will have an option to either unblock data and being charged as normal roaming rates, or subscribe to a new roaming add-on.

Data access will be blocked as soon as customer tries to access data and SMS notification will be sent notifying customer to latch to participating Global network in the respective country to enjoy benefits. 

Data access will be blocked as soon as customer tries to access data and SMS notification will be sent notifying customer to latch to participating Global network in the respective country to enjoy benefits. 

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