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Yes, upgrade and downgrade is allowed within the same contract period and between Business Value plans only. Client will pay the switching fees whenever applicable.

Clients that needs to Migrate between Business Value and Business Unlimited Smart Plus plans will need to terminate the contract of those particular lines activate the same number on the new Business Value plan and sign a new commitment period.

Termination fees calculated as (Rental fees * remaining contract period of the line) plus any additional usage fees.

Yes, it is possible. The client’s authorized person needs to get in touch with stc’s KAMs or the Business support to raise the request. Click here to know more about the data addons (Business Data addon link)

Yes he can migrate.

Each Business Unlimited Smart plus plan is eligible for one Smart plan only within an agreed upon commitment period. The client is eligible for another device upon renewing their contracts or when terminating an existing device contract and sign a new contract with a new device.

Yes, Prepaid subscribers can migrate to business Platinum plan.

During the commitment period the customer can’t migrate to any other plan. When the commitment period expires he can switch to any other postpaid plan.

Yes. If you sign up in the middle of the month you will pay the full advance amount but the prorated amount will be as credit in your account.

Yes, clients can select from a new number range that stc will provide or they can port in their existing number range. Click here to know more about Mobile number portability policies.

Currently, the M2M plans are over our 2G network.